✓ How Nigerian banks can improve customer service delivery

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chasingheavens
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An important part of every Nigerian bank is the customer service section. This section tends to the problems a customer might have. Customers go there to complain of any difficulties they might have encountered. The customer service could be online or physical.

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But many Nigerians would attest to the poor customer service delivery by most Nigerian banks. When asked, they would complain of one or more issues they faced. Ranging from poor reception service, tim…

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